terms and conditions for artists and clients
Thank you for registering with the Arts Room. Please read the following terms and conditions carefully and if you have any questions contact email@example.com.
The Arts Room: terms and conditions of membership
An artist is a group or individual who has registered their details with the Arts Room and wishes to be considered for work opportunities in Greater Manchester.
A client is any group or individual in Greater Manchester who has registered their details with the Arts Room and wishes to recruit artists for projects with their school/group.
The Arts Room will not pass on or sell any mailing list to third parties. All correspondence will be sent via The Arts Room.
By registering as an artist or client you agree for the Arts Room to contact you by phone or email.
By registered as an artist you agree for approved Arts Room clients to contact you directly by phone or email.
The Arts Room reserves the right to contact artists and clients with important information regarding their membership.
By registering as an artist you agree for the following information to appear on your artist’s profile on the public part of the Arts Room website, unless not given:
- Your name
- Field of Work / Job title
- Art forms / styles
- Contact details
- Participants available to work with
- Services offered
- Artist / Organisation statement
The Arts Room will not be held responsible for any communications from third parties arising from an artist allowing their contact details to remain public.
Clients and artists are responsible for keeping their own information up to date and for notifying the Arts Room immediately if they wish to cancel their membership, in which case all electronic records will be deleted.
Code of practice
By registering with the Arts Room you agree to adhere to the Arts Room Code of Practice, which is applicable to both clients and artists. Our code of practice requires all registered members to:
- Endeavour to open and maintain a clear and effective channel of communication so as to achieve agreed project aims.
- Honour mutually agreed time frames within projects.
- Ensure all activities, equipment and materials are safe for the age, ability and size of the group.
- Commit to and uphold the Arts Room Equal Opportunities Policy at all times (outlined below).
- Conduct themselves in a professional and courteous manner appropriate to the environment and the special needs of the group.
- Work cooperatively to achieve agreed project aims.
- Agree to respect and maintain the equipment and facilities provided.
- Understand and uphold The Arts Room’s whistleblowing policy (outlined below).
The Arts Room reserves the right to suspend or terminate the membership of any artist or client who they believe to have breached these standards of practice.
The terms of employment during any project are the responsibility of the client and the artist. The client/artist should be the first point of contact for any problems, complaints or queries relating to this agreement. However, if you have approached an artist/client with a problem or complaint and feel that the matter could not be resolved between you we ask that you contact us at firstname.lastname@example.org. The Arts Room will then get in touch with both parties and attempt to advise impartially in the resolution of the matter.
If you believe that anyone has or may be put at risk during a project or you have any concerns about the safety of a young person or vulnerable adult we ask that you contact us immediately.
The Arts Room welcomes project feedback from clients and artists and may contact you from time to time to ask you about the effectiveness of the Arts Room service. This feedback will help to maintain a high standard of work across Arts Room projects, identify potential training requirements and ensure that the effectiveness of the service is continually monitored. Artists are encouraged to document positive examples of their work on their profile page, and feedback is greatly encouraged from both artists and clients after a project has finished. Please email any comments about a project or the Arts Room website to email@example.com.
Whistleblowing policy and procedure
The Arts Room’s whistleblowing policy is designed for artists and clients to raise any concerns relating to the safety and welfare of others during a project without fear of victimisation, subsequent discrimination or disadvantage. The Arts Room adheres to the guidelines outlined in OMBC’s whistleblowing policy, which is available to download from the Arts Room website. This policy covers the following concerns and procedures:
- Disclosures related to miscarriages of justice;
- Health and safety risks, including risks to the public as well as other employees;
- Damage to the environment;
- The unauthorised use of public funds
- Possible fraud and corruption
- Sexual or physical abuse of clients, or
- Other unethical conduct.
How to raise a concern
Concerns may be raised verbally or in writing. Members who wish to make a written report are invited to use the following format:
- set out the background and history of the concern (giving relevant dates)
- explain the reason why you are particularly concerned about the situation.
Within ten working days of a concern being raised, the Arts Room advisory panel will write to you:
- acknowledging that the concern has been received;
- Indicating how it is proposed to deal with the matter;
- Giving an estimate of how long it will take to provide a final response;
- Telling you whether any initial enquiries have been made;
- Supplying you with information on staff support mechanisms; and
- Telling you whether further investigation will take place and if not, why not.
If you have any serious concerns relating to safety of young people and vulnerable adults during a project do not hesitate to contact the police.
Where the Arts Room reasonably believes that you are or may be in breach of any of the laws of England or Wales it may use your personal information to inform relevant third parties such as your employer, school e-mail/Internet provider or law enforcement agencies about the content and your behaviour.
Equal Opportunities Policy
The Arts Room is committed to equality of opportunity for all and adheres to OMBC’s equal opportunities guide, which is available to download from the Arts Room website. It shall be deemed a breach of membership if any action, behaviour, determination or speech during or outside of a project can be shown inappropriately to take into account or make reference to:
- Creed or religion.
- Economic or social status.
- Ethnic or national origin.
- Marital status.
- Sexual orientation.
Any such shall constitute unfair discrimination.
Discrimination may be:
Direct - where rules, requirements or conditions can be shown to apply unequally to a person(s) as a result of any of the above characteristics and such rules, requirements or conditions cannot be objectively justified. It is also direct discrimination where a person is treated less favourably than others are, or would be, in the same or similar circumstances and such treatment is determined to be as a result of any of the above characteristics.
Indirect - where rules, requirements or conditions apply equally to everyone but can be shown to be disadvantageous to a person(s) as a result of any of the above characteristics and such rules, requirements or conditions cannot be objectively justified. This applies whether the application is intentional or not.
Equality of access to the Arts Room services is acknowledged to be of vital importance. Accordingly the Arts Room will monitor its operations regularly and seek to ensure effective equality of access for both clients and artists.
The means of ensuring equality of access shall include but not be limited to:
- Physical access - The Arts Room will seek to ensure where practicable that all building facilities at Arts Room events are fully accessible to wheelchair users and have special access toilet facilities. The Arts Room strongly recommends that clients and artists consider physical access when planning a project.
- Members - The Arts Room is aware of its duty to provide services for a diverse community and will seek to reflect this in the service it provides, the artists and clients it works with and the members it seeks to attract with its marketing and publicity.
- The Arts Room will seek to make its resources available to a diverse range of artists, companies and other members of the community as appropriate.
The Arts Room provides the Inspiration bank for artists and clients to share good practice and promote their work.
Workshops & Packages
The Arts Room is not an employment agency and takes no role in the management of its members work. Any workshops and packages posted on the website for promotional purposes are the sole responsibility of the artists or organisation that posted them and any issues regarding this information should be addressed to them. All artists contact details can be found on their profile pages.
The case study directory is provided by the Arts room to enable clients and artists to share and promote their work. The Arts Room does not accept responsibility for any information or images that are submitted to be included on the Arts Room Inspiration Bank. If a client or artist submit a case study it is their responsibility to ensure that the information is correct and that where appropriate any parties represented within the case study are happy with the information you have provided.
If you submit an image for this page you must ensure that it is not copyrighted or that you own the copyright, that it is provided with the permission of the photographer and is credited where necessary and that nay persons included in the image have given the appropriate written consent to allow their photograph to be used for your publicity. The Arts Room reserves the right to contact parties within the case study for verification of this to ensure the safeguarding of children and vulnerable adults.
The Arts Room will not use the information or images provided for any other purpose than to accompany the submitted cast study on the Inspiration Bank and will not provide any information or images to any other party.
The Arts Room is not an employment agency.
The Arts Room does not guarantee that any member will get work through this service.
Membership is no indication of the quality of the work of The Arts Room members.
The Arts Room takes no part in the management of the work of any of its members.
The Arts Room supplies the details of members in good faith. It is the clients’ responsibility to ensure they are satisfied with the accuracy of these details.
It is the clients’ responsibility to ensure that all legal and policy requirements of any engagement are met. This includes the following up of references, and any organisational policies relating to CRB checks, risk assessments, or the suitability of members for working with different community groups.
The Arts Room is committed to the protection of children and vulnerable adults and suggests that all artists have had an enhanced CRB check in line with the independent Safeguarding Authority’s guidelines.. However, the Arts Room cannot guarantee that they have followed these guidelines and advises that all clients receive satisfactory proof of CRB clearance in line with their organisational polices before engaging an artist for a project. It is the responsibility of the client to ensure that they are satisfied of the suitability of the artist to working with their school or community group before appointing them.
The Arts Room strives to be fair and honest in all its dealings with members and clients but does not accept liability for any costs incurred through the engagement of any member of The Arts Room. This includes any accident, theft, loss or damage that may occur during a project.
The Arts Room is a collaborative initiative funded by Oldham Council, Arts council and AGMA. (The Association of Greater Manchester Authorities)